Plain

Sync Slack conversations and support tickets from Plain to Zero.

1

Go to Plain settings, scroll to the bottom and click Machine users

2

Add a new machine user

3

Add API key

4

Give API key permissions

Give read permissions to the following objects:

  • company:read

  • company:search

  • customer:read

  • customerEmail:read

  • email:read

  • thread:read

  • threadActivity:read

  • threadField:read

  • tier:read

  • timeline:read

  • workspace:read

5

Save and copy the API key

6

Paste the API key to Zero

7

Add *issues properties to your lists to track Plain support threads

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