# Pylon

Sync Slack conversations and support tickets from Plain to Zero.

{% stepper %}
{% step %}

### Go to Pylon settings, scroll to the bottom and click API Tokens

<figure><img src="/files/RMLkoWz2wAZoCoC9NjDW" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Create a new API token

<figure><img src="/files/HpLFZPGxiGsoxwesuCzi" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Copy the API Token

<figure><img src="/files/74vcQ2jPdNUYeqmJPX7q" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Paste the API Token to Zero Workspace Settings >> Integrations >> Issue Trackers >> Pylon

<figure><img src="/files/BalhJC1QievhkBAD2wPw" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Add \*issues properties to your lists to track Pylon support issues

<figure><img src="/files/ek6qfeDIObFuXo4XVLFO" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.zero.inc/features/integrations/pylon.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.