# Pylon

Sync Slack conversations and support tickets from Plain to Zero.

{% stepper %}
{% step %}

### Go to Pylon settings, scroll to the bottom and click API Tokens

<figure><img src="https://2426440268-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMzaYbOuCLt8zV0pNIILp%2Fuploads%2Fu4ufrRQ6w2GhwucPrlrS%2Fimage.png?alt=media&#x26;token=7c16bcbb-c5b2-4cb8-8e27-0dc470584f15" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Create a new API token

<figure><img src="https://2426440268-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMzaYbOuCLt8zV0pNIILp%2Fuploads%2FasdnFAlj9uSsVY5Prfwi%2Fimage.png?alt=media&#x26;token=f8395f98-1aca-4133-ad97-2fdb88b447c6" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Copy the API Token

<figure><img src="https://2426440268-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMzaYbOuCLt8zV0pNIILp%2Fuploads%2FzPvl54vyi8OvkxECATqe%2Fimage.png?alt=media&#x26;token=7f88f96a-2a67-41fb-9731-5fe6faef45d6" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Paste the API Token to Zero Workspace Settings >> Integrations >> Issue Trackers >> Pylon

<figure><img src="https://2426440268-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMzaYbOuCLt8zV0pNIILp%2Fuploads%2FzuX9lqhrAgJwm5dU6rIU%2Fimage.png?alt=media&#x26;token=be843ed6-0acd-4654-849c-1bb4f77de4cf" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Add \*issues properties to your lists to track Pylon support issues

<figure><img src="https://2426440268-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FMzaYbOuCLt8zV0pNIILp%2Fuploads%2FG3Isr3G32g547E9SgLCq%2Fimage.png?alt=media&#x26;token=5b69007c-6f27-4c8d-b83c-8a181407a6d7" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}